Terms and Conditions

If you don't like the quality of the product or something else wrong don't need to worry about that, we have an easy and aslo available option of return or exchange. If you want to return or exchange anything, please contact us on our email address support@jacketcollection.com or feel free to ask anyting our customer chat support is available for you 7/24.

REQUIREMENTS FOR MAKING RETURN OR EXCHANGE A PRODUCT:

The product must be in original packing as you received.
The product must be in the same condition as you received.
In the case of Returns/Exchange buyer will bear all the shipping and handling expenses.
You can only return or exchange a product within 5 business days after the delivery.
Made to Measure & Full Customized Products are not refundable or exchangeable.
Only defective items will be entertained for return and replacement.

Refund for any product will be processed within 4-5 business days, you will receive your refunded amount depending upon your bank (which was used for payment).For any further queries, feel free to contact us at support@jacketcollection.com

PRODUCT WILL NOT BE RETURNED OR EXCHANGED IF:

The order was a custom-made or a special order
The order was damaged after the shipment
Used or un-clean products will not return or exchange(non-refundable)

IF YOU WANT TO RETURN:

You have to pay the shipping charges of the product you are returning.
if you want to return the product , send the product on the following address: